Cancellation & refund policy
Editable draft — please review with a legal professional before publishing.
Rescheduling
You can reschedule free of charge with at least [24] hours’ notice.
Cancellation
Cancelled more than [24] hours before: full refund. Less than [24] hours or no-show: [define policy].
Packages
Unused sessions may be refunded within [define period] of purchase, [define calculation].
If the coach cancels
If I have to cancel, you can choose a new time or a full refund.
How refunds work
Refunds go back to the original payment method. Timing depends on the provider and your bank. Note: some providers do not return their original fees.